Version of 15 November 2026.
These terms govern your use of the TurkeyClinics website (the "site", "we", "us"). By opening the site or sending an enquiry or review, you confirm that you have read and accept these terms. If you do not agree with them, please do not use the site.
1. Who we are
The site belongs to Oleksii Kravchenko, FOP (sole proprietor), address Kyiv, Ukraine, email [email]. Owner details are also given on the Contact and Impressum pages.
2. What the service is
TurkeyClinics is an information directory of clinics in Türkiye. We collect and publish public details about clinics, show reviews, write guides and, at your request, pass your enquiry to the clinics you choose free of charge. We act only as an information platform.
3. What the service is not
To avoid any misunderstanding, please note the following:
- we are not a clinic or healthcare provider and do not provide medical services;
- we are not a tour operator and do not sell flights, accommodation or packages;
- we are not an agent or representative of clinics and do not sign contracts on their behalf;
- we do not charge patients and do not accept payment for treatment;
- we give no guarantee of treatment results and are not responsible for clinics' actions.
Any treatment contract is made directly between you and the clinic. All terms, including price, guarantee, refunds and dispute resolution, are set by the clinic.
4. Who may use the site
Enquiries and reviews may be sent by people aged 18 or over with full legal capacity. If you send an enquiry for someone else, you confirm that you are entitled to do so.
5. Accuracy of information
We try to keep details up to date, but we do not guarantee their completeness, accuracy or timeliness. Information on the site may differ from official sources, and where it does, the source prevails, meaning the clinic itself or an official register. See the disclaimer for more.
6. Enquiries
An enquiry is your request for information from a clinic and does not bind you to anything. We pass it to the clinics you selected, but we do not guarantee that a clinic will reply, reply within any period or accept you for treatment. Clinics' replies, quotes and offers are their own statements, for which we are not responsible.
7. Reviews and user content
By posting a review, photo or other material, you confirm that it is based on your real experience, is true and does not infringe anyone's rights, including image rights and copyright. The author is responsible for the content of the material.
You grant us a free, non-exclusive, perpetual, worldwide licence to store, display, translate, shorten without changing the meaning and publish the material on the site and related channels. You can ask us to remove your review by writing to [email].
We may reject, hide, edit to remove personal data or delete any material without giving reasons, including where it appears to be commissioned or contains insults, advertising, false statements or anything unlawful. Publishing a review does not mean we agree with it.
8. Prohibited use
When using the site, you must not do any of the following:
- post commissioned, false or impersonated reviews;
- pretend to be a clinic, a doctor or another person;
- copy the site's materials in bulk, including by automated means, without our written permission;
- use the site to send advertising or spam;
- attempt to gain unauthorised access, disrupt the site or bypass its protection;
- post malicious code, unlawful material or other people's personal data.
9. Intellectual property
Texts, guides, selections, design and the structure of the directory belong to the site owner or are used lawfully. Quotation is allowed to the extent permitted by law with an active link to the source. Clinic names, logos and trademarks belong to their owners and are used only to identify the clinic. This does not imply any partnership with or endorsement by them.
10. Notices of illegal content
If you believe material on the site is illegal or infringes your rights, write to [email] with the subject "Rights". Give the page address, describe the issue, explain why the material is unlawful and include your contact details. We will handle the notice diligently within a reasonable time and tell you our decision. This address is also our point of contact for authorities and users under the EU Digital Services Act.
11. Third-party services and links
The site uses third-party services, including Cloudflare, Google Maps, YouTube and Google Fonts, which are governed by those companies' own rules. External links are marked as nofollow and are provided for convenience. We are not responsible for the content, availability or policies of third-party sites.
12. How the site is funded
The site is free for users. Clinics may pay us a fee for enquiries passed on, which does not change the price for the patient and does not allow a clinic to influence verified facts. See How we earn for details.
13. Changes to the site and access
We may at any time change, suspend or discontinue the site in whole or in part and add or remove clinics and materials. We may also restrict or end any user's access to the site or its features, including for breach of these terms, without prior notice unless the law requires otherwise.
14. Disclaimer of warranties
The site and its materials are provided "as is" and "as available". To the extent permitted by law, we give no express or implied warranties, including warranties of accuracy, completeness, uninterrupted operation, freedom from errors and viruses, or fitness for a particular purpose.
15. Limitation of liability
To the maximum extent permitted by applicable law, we are not liable for any of the following:
- the quality, safety and results of treatment, or any acts, omissions, promises and prices of clinics and their staff;
- decisions you make based on the site's materials;
- inaccurate or outdated details taken from public sources;
- material from users and third-party services, including reviews, maps and videos;
- costs of travel, accommodation, flights, visas and insurance;
- loss of profit and indirect or incidental loss;
- interruptions to the site, loss of data and the consequences of third parties' actions.
If we are nevertheless found liable, our total liability is limited to 50 euros. As the site is free, you agree that this limit is reasonable.
These limitations do not apply where the law expressly prohibits them, including liability for intent and gross negligence, for harm to life or health caused by our own culpable acts, and the mandatory rights of consumers under the law of their country of residence.
16. Indemnity
You agree to compensate the site owner for losses, costs and reasonable legal fees arising from third-party claims connected with your breach of these terms, the law or other people's rights, including claims about material you posted.
17. Force majeure
We are not liable for failure to perform caused by events beyond our reasonable control, including provider and network failures, cyber attacks, decisions of authorities, natural disasters and armed conflict.
18. Changes to the terms
We may change these terms at any time. A new version takes effect when published on this page, with the date shown at the top. By continuing to use the site after changes, you accept the new version. We will try to highlight significant changes clearly on the site.
19. Governing law and disputes
These terms are governed by the law of Ukraine, without regard to its conflict of laws rules. If you are a consumer, you keep the protection of the mandatory rules of your country of habitual residence. Before going to court, please write to us at [email], and we will try to settle the matter amicably within 30 days. We do not take part in alternative consumer dispute resolution unless the law requires us to.
Claims relating to the use of the site may be brought within one year of when you learned or should have learned of their basis, unless the law sets a longer period that cannot be shortened by agreement.
20. Other provisions
If any provision of these terms is found invalid, the rest remain in force and the invalid one is replaced by a valid provision closest in meaning. Our failure to act on a breach does not waive our rights. You may not transfer your rights under these terms to third parties without our consent. The terms are published in English and Russian, and in case of any difference the English version prevails.
21. Contact
Send questions about these terms to [email]. Other details are on the Contact page.